Return policy
Welcome to Molloy Flooring's return policy page. At Molloy Flooring, we strive to provide the best products and services to our customers. In this section, you will find all the information you need regarding our return policy.
Frequently asked questions
How long do I have to return a flooring product?
We offer a 30-day return policy for all products purchased from Molloy Flooring. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund or exchange.
What condition should the flooring be in to be accepted for a return?
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that some products may be non-returnable, such as custom-made items.
How do I start a return?
If you would like to initiate a return, please contact our customer service team. They will provide you with a return authorization and instructions on how to return the item. Once we receive the returned item, we will process your refund or exchange.
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